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About Us

This platform is used to showcase and sell furniture and outdoor structure products, mainly targeting the UK market. Information presentation emphasizes clarity, practicality, and compliance, allowing users to make choices within relevant regulations.

I. Platform Operating Principles

Product display and information organization are based on the following basic directions:

  • Prices shown on pages are used as reference for settlement, including applicable taxes, with no unspecified additional charges;

  • Maintain a reasonable balance between appearance design, structural configuration, and actual usage needs, avoiding exaggerated or unclear statements;

  • Product categories are clear, and page structure is simple, facilitating quick searches;

  • Displayed products are selected and described according to applicable UK and EU safety and quality requirements.

II. Product Range

The platform currently provides the following types of products:

  • Bar table and chair set

  • Carport

Product information is organized according to its actual use and applicable environment and does not include functional content unrelated to the product.

III. Price, Tax, and Delivery Information

  • Prices displayed on product pages include applicable UK Value Added Tax (VAT 20%);

  • Orders adopt the Delivered Duty Paid (DDP) model, with related taxes and customs clearance costs included in the price structure;

  • The amount displayed on the checkout page serves as an overall reference for the order cost;

  • The platform only provides delivery services to addresses within the UK;

  • Orders undergo an information verification process before dispatch and logistics reference information is provided;

  • The reference delivery period within the UK is usually 8–15 working days, but may vary depending on the region.

IV. User Rights

According to applicable UK and EU consumer protection regulations, users have the following statutory rights:

  • Under legal conditions, the right of withdrawal can be exercised within 14 days after receiving the goods;

  • Products with quality issues within the legal scope are covered by applicable legal protection.

V. Data and Privacy Protection

  • Platform communications use TLS / SSL encryption;

  • Personal data processing follows UK GDPR and relevant data protection regulations;

  • Collected information is limited to order processing, fulfillment, and necessary customer support purposes.

VI. Contact Information

Address: 1356 PACE DR NW, PALM BAY, FL 32907-5904, US

Phone: +1 (954) 978-7198

Email: contact@homenestz.com

Support Hours: Monday to Friday 09:00–12:30 / 14:00–18:00 (CET)